A visit to a Starbucks in a rich suburb in Mid-Ohio at about 2:30pm on a weekday was a total nightmare!
The four staff people were very upbeat and personable – even efficient. But the 50 high school and middle school students who ganged into the place because the town has no MacDonald’s were aliens from the Millennial Planet. They all had their communicators, though – expensive SmartPhones.
I like many Millennial people, even though a number of them seem to hate Generation Y, Baby Boomers, and any of The Greatest Generation left.
At this Starbucks in a posh neighborhood between the high school and a wonderfully well equipped, large public library, chaos reigned with shouting and screaming. In the middle of it, a teen boy rode a Razor scooter through the crowded dining area at moderate speed and no adult said a thing to him. Food and drinks were stolen from the display in front of the counter – no staff person said a thing, but saw it happen.
In a period of 20 minutes at the condiment bar, four teen boys poured out all of the half & half, whole milk, and skim milk into 12-oz cups set up for the water dispenser, added handfuls of Splenda packets, poured in all the vanilla and chocolate flavorings, and left with free drinks, all the napkins, and their six $600 iPhones.
Two of the thieving rich boys were Caucasian – they came back for refills, even asking the counter woman for more half & half – three African Americans, and one Hispanic. Adults were left with no milk products for their coffees, no napkins, and no respect. The African Americans spent at least $8 each, but does that entitle them to steal?
Is this Starbucks the equivalent to the VIP lounge at a luxury airline?
If we are going to pay workers $15.00/hour and charge megabucks for coffee drinks and food, then shouldn’t we expect a little peace and quiet along with some law and order in a restaurant?
Should tweens and teens really be given $200/week allowances and additional money every day for Starbucks?
What do you think, America? And how about our International friends – opinions?